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Privacy Policy

Legal Notice

The information on this page is intended as a general guide on how to draft a Privacy Policy for Notbug. It does not constitute legal advice or binding recommendations. To ensure full compliance with applicable laws in your jurisdiction, please consult a qualified attorney or data-protection expert.

Privacy Policy: Overview

At Notbug (“we,” “us,” or “our”), we respect the privacy of everyone who visits our website (notbug.cl) and uses our mobile F2P game-development services. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. We are committed to transparency, giving you control over your data, and maintaining appropriate technical and organizational safeguards.

1. Data We Collect

  • Contact Information: Name, email address, company/studio, and role, which you provide when subscribing to our newsletter or requesting a consultation.

  • Usage Data: IP address, browser type, pages visited, and session duration, collected via cookies and analytics tools (e.g., Google Analytics).

  • Form Data: Messages and details you submit through our contact forms.

2. Purpose of Processing

  • Communication & Support: To respond to your inquiries, schedule free diagnostic sessions, and deliver our LiveOps and monetization consulting services.

  • Marketing & Newsletters: To send you updates, blog posts, offers, and event invitations—only with your prior consent.

  • Statistical Analysis: To improve site usability, understand visitor behavior, and optimize our content.

3. Legal Basis

  • Contract & Legitimate Interest: Processing your data to provide support and services is necessary for performing a contract or for our legitimate business interests.

  • Consent: We will only send you marketing emails if you’ve given explicit consent, which you may withdraw at any time.

4. Data Retention

  • We retain your contact details as long as you remain subscribed or while there is a business relationship.

  • Anonymous analytics data are kept for up to 25 months in accordance with Google Analytics’ policy.

5. Disclosure & Recipients

We share your data only with:

  • Hosting Providers: DigitalOcean and Amazon Web Services (EU-based servers).

  • Analytics Platforms: Google Analytics for aggregate, anonymized usage statistics.

  • Email Marketing Tools: Mailchimp and Sendinblue for managing newsletter distribution.
    We do not sell or share your personal information with any other third parties.

6. International Transfers

When your data is processed outside the European Economic Area (e.g., in the U.S.), we ensure adequate safeguards such as EU Standard Contractual Clauses or equivalent privacy frameworks.

7. Your Rights

You may at any time:

  • Access the personal data we hold about you.

  • Rectify any inaccurate or incomplete information.

  • Erase your data (“right to be forgotten”) when it is no longer necessary.

  • Restrict or object to our processing of your data on legitimate grounds.

  • Port the data you have provided in a machine-readable format.

  • Withdraw Consent for marketing communications.

To exercise these rights, please email us at hola@notbug.cl or call +56 9 1234 5678. We will respond within one month.

8. Security Measures

We use HTTPS, access controls, regular backups, and encryption of sensitive data to protect against unauthorized access, loss, or alteration.

9. Minors

Our site and services are intended only for users aged 18 and over. We do not knowingly collect personal data from minors; if you believe we have inadvertently done so, please contact us for immediate deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date. We encourage you to review this page periodically.

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​Contact Us
Your privacy matters to us, and we are committed to protecting your personal data.
For questions, requests, or concerns about this Privacy Policy, please reach out to us:

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